Increase customer satisfaction, service levels and revenue by using our state-of-the art CRM, EZ SERVICE.

EZ SERVICE is a state-of-the-art CRM for managing customer details, customer history, support knowledge which allows delivering constant, consistent, efficient, and effective services to the customers.

EZ SERVICE is a state-of-the-art, service management system which allows organizations to efficiently manage and maintain desirable service levels and support customers from anywhere, at any time, regardless of the channel via which the customers are reaching out for assistance (web portal, email, social media, chat, walk-ins, phone calls, Mobile apps). EZ CMS may also be integrated with client’s existing systems for easy access of data.

EZ SERVICE can be easily deployed in an enterprise environment with or without being integrated with the IP PBX system (Contact Center) or can work easily as an independent/stand alone system.

EZ SERVICE provides a flexible and robust CRM platform that is customizable to a vast array of business processes and workflows across all channels of communications, (web portal, email, social media, chat, walk-ins, phone calls, Mobile apps). It tracks the full lifecycle of a customer history from registration to response.