Distributed Contact Center

EZ Call Manager offers a One Box solution: IP PBX, ACD, IVR, along with CTI enabled CRM tools, with the ability to manage multiple Campaigns from the comfort of Agents work stations or Android phones.

EZ Call Manager enables remote, home agents and agents within the organization to work in concert with the centralized resource/system of the Company. This is the best solution for organizations that are interested to install and deploy a total Call Center solution to be a part of their own IT infrastructure.

How It works